About Summerlin Hospital: Summerlin Hospital is a 485-bed hospital featuring emergency services; a busy maternity department with an average of 450 deliveries per month; a Children's Medical Center with a NICU, a pediatric ICU and separate pediatric ER; advanced cardiovascular care, surgical services, women's health and oncology care. Summerlin Hospital is an accredited Chest Pain with PCI facility and a Primary Stroke Center, and has received multiple awards from the American Heart Association Get With the Guidelines program.
Responsible for the coordination, implementation and evaluation of the Valley Health System Patient Experience Program. Serves as a business partner with facility administrative council, providing leadership expertise as an advocate and change agent for the patient experience. Provides training to all levels of employees. Serves to enhance the Hospital image and improve quality of care. Provide monthly accountability and variance analysis of service outcomes to facility leadership.