This position is responsible for scheduling medical procedures, surgical and diagnostic, coordinating all aspects including, but not limited to, facility resources, physicians, authorizations and insurance verification for multiple facilities across the Northern Colorado area. Using a broad understanding of clinical procedures and company facilities, this position may provide patients with pre-admitting information and pre-registration. The incumbent may act as an office liaison for department staff, physicians, and patient families.
Coordinates case times for elective, urgent or emergent surgeries and/or procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
Receives physician orders and seeks clarification, if necessary. Verifies insurance authorization numbers, history and physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of procedures when necessary.
Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases. Resolves scheduling conflicts as needed in coordination with the department, and or physician offices. Documents all information regarding patient re-schedules and cancellations.
Solicits, labels, stores and manages scanned documents and orders received from physician office in the document imaging software system. Ensures that appropriate documents have been received prior to appointments and ensures that orders are compliant.
Provides patients and physician office with information pre and post-test instructions and directions, location directions and answers to procedural questions. Refers questions to medical office as appropriate.
Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Distributes educational materials to patients and families when necessary. Responds to diverse questions or refers to appropriate clinical staff.
High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.